AI consulting
Practical AI, for the work you actually do.
Scobert is an AI consultant for small businesses: Scobert finds the tasks where AI tools save real time, sets those tools up safely, and trains your team to use them. The work starts with your business, not with a product to sell. Scobert serves small businesses in Toronto and across Canada.
Where AI helps a small business, and where it does not
Statistics Canada reported in June 2026 that the most common business uses of AI were data analytics (36.6% of AI-using businesses), text analytics (34.5%) and virtual agents or chatbots (28.2%). Source: Statistics Canada, second quarter of 2026.
| Area | Good fit for AI | Poor fit for AI |
|---|---|---|
| Customer service | Drafting replies to common questions for a person to approve | Sending unreviewed answers about pricing, refunds or safety |
| Sales and marketing | First drafts of quotes, proposals, emails and social posts | Publishing claims nobody has checked |
| Admin and finance | Pulling totals and dates out of invoices, receipts and forms | Final bookkeeping entries without review |
| Operations | Summarizing notes, calls and long email threads | Decisions that need judgment about people or safety |
| Knowledge | Answering staff questions from your own documents | Questions your documents do not cover |
What a Scobert AI engagement includes
- AI opportunity review. Scobert lists the tasks where AI saves the most time, ranked by hours per week.
- Setup. Scobert configures business-grade AI tools with data settings appropriate for client information.
- Usage policy. Scobert writes a one-page policy on what staff can and cannot share with AI tools.
- Team training. Scobert trains staff on real tasks from their own work, not generic demos.
- Connected AI. Where it pays off, Scobert links AI to email, documents and CRMs through workflow automation.
You may already own enough AI
Many small businesses already pay for AI features inside Microsoft 365, Google Workspace, their CRM or their accounting software. Scobert checks what is already included before recommending any new subscription.
New to AI? Read how to start using AI in a small business.
Frequently asked questions
What does an AI consultant do for a small business?
An AI consultant finds the tasks in a business where AI tools save real time, sets those tools up safely, and trains the team to use them. For a small business that usually means writing, summarizing, answering routine questions and pulling information out of documents. A good AI consultant also tells you where AI is not worth it.
How do I get started with AI in my business?
Start with one repetitive task that involves reading or writing, such as drafting quotes, answering common customer emails or summarizing meeting notes. Try an AI assistant on that single task for two weeks and measure the time saved. Scobert can run this kind of focused trial so the decision to go further is based on results, not hype.
Is it safe to put business information into AI tools?
It depends on the tool and the plan. Training use, data retention and access controls vary between AI products and between free and business plans, so check the current terms before sharing business information. Scobert sets up the business-grade options and writes a one-page usage policy covering what staff should never paste into an AI tool.
Which AI tools does Scobert work with?
Scobert works with mainstream AI assistants including ChatGPT, Claude, Google Gemini and Microsoft Copilot, plus automation tools that connect AI to email, documents and CRMs. Scobert recommends the tool that fits the software a business already uses, rather than a favourite brand.
Last updated September 12, 2026
Not sure where AI fits in your business?
Tell Scobert what takes up most of your week. You will get a clear, simple answer about what to fix first and what it would take.
Let's talk